Please take a moment to read our important shipping information!

⚘ Letter Mail: Please select this option for ES/International orders containing ONLY Stickers and Art Prints. Your package will be sent to you through postage stamp, and will arrive within 4-7 days (ES) and 7-14 days (Intl.) This shipping method DOES NOT PROVIDE a tracking number. You must select the 'Certified Shipping' to assure the delivery of your package, although shipping costs will be higher.


⚘ How long does it take for my order to be processed?

Please allow 3-7 days for order processing as I am just one person! Thank you for your understanding. I will send you an information email as soon as the order is processed.

⚘ What should I do if my order is missing?

Once your package is dropped off at CORREOS, it is unfortunately out of our hands. Please contact CORREOS or select the "CERTIFIED SHIPPING" option to assure the protection of your order.

⚘ Can I refund my order?

As long as your package has not been shipped, we are happy to issue a refund for you. Please allow 3-5 business days for your refund to be processed.

⚘ What should I do if my order is returned to made hache studio?

If your order has been returned, please check to make sure that you have provided a correct deliverable address. For ES/Intl. 'certified shipments' the package will be re-shipped, however you must cover the shipping fee. In any case, check our 'contact' page or send an email for assistance!